Customize service policies using the guidelines on this page. By defining goal properties, you can determine when and for how long a service policy runs. A service policy is a user-defined business goal, and correlates to transaction and work class components. A service policy categorizes and prioritizes work requests. The service policy creates the goal, while the work classes connect specified information such as Uniform Resource Identifiers (URIs) to that goal. Internet Inter-ORB Protocol (IIOP) type work classes use Enterprise JavaBeans (EJB) and EJB method names to map to the goal. Java Message Service (JMS) type work classes use bus and destination names to map to the goal.
To view this administrative console page, click .
To create, modify, or remove service policies and transaction classes, you must have administrator or configurator administrative privileges.
Average response time goals are indicative of work with a higher priority than discretionary. The average response time goal is assigned a specific time goal on the following panels.
Percentile response time goals are another measure for work with a higher priority than discretionary. The percentile response goals are defined with specific criteria on the following panel. The percentile response time target is the percentage of requests whose response time is T or less that should be P or more; a target has particular values for T and P.
Discretionary goals indicate work that does not have significant value. As a result, work of this type can see a degradation in performance when resources are constrained.